SAMSUNG has already had to recall over 144,000 washing machines in recent years and now it seems there will be more to add to that list. There are new concerns over washing machines (outside the recall) that have been reported to melt and spin uncontrollably.
The $210 billion Korean manufacturer, which has been refunding, replacing or repairing six models that were recalled because they posed a fire risk, are now investigating safety concerns raised by owners of up to six other models.
One such complaint has come from Brisbane mother Kellie Martin. She said that during a low-spin cycle in January the “whole top just exploded and came off.” Her machine was a 9kg top loader with a model number WA406DJHDWR.
This complaint is on top of others concerning up to 6 other washing machine models. A Facebook page has been created to keep track of all the concerns and complaints. Disgruntled customers have reported nine incidents of melting in three models as well as separate reports of uncontrolled spinning.
Samsung has said: “We were deeply concerned to hear about an incident in Newport. This machine is not subject to Samsung’s (ongoing) voluntary recall of six top-loader washing machines initiated in 2013 and we are investigating the matter. As this machine is yet to be examined by Samsung’s technicians, we cannot speculate on the cause of the incident.”